Privacy Policy

GoldenBerry Studio is the trading name of GoldenBerry Software OÜ, a company registered in Estonia, and the controller of the data described here. This policy explains what data we collect across our sites and apps, why we collect it, and what your rights are. It applies to goldenberry.studio and to our apps, including TideGlass, Pace, Clementine, Cool Beans, Hexis, MakeFlow, Sweet Spot and Zurückbleiben, unless an app publishes its own policy that says otherwise.

The short version

We collect the minimum we need to run our products. We don't sell your data. We don't run third-party advertising. When we use AI providers to power features, we send them only what the feature needs.

What we collect

• Account information. When an app has accounts: your email address, name if you give it, and authentication details.
• Content you create. What you write or store in an app (for example journal entries in Hexis, or materials and orders in MakeFlow). It stays yours.
• Usage data. How our sites and apps get used: pages visited and features triggered. Analytics and cookies below says exactly what that means on this website.

How we use it

• To provide and improve the products you're using.
• To respond when you contact us.
• To keep our services secure and prevent abuse.

We never sell personal data, and we never share it with third parties for their marketing.

Analytics and cookies

This website uses PostHog to understand how it gets used. PostHog runs it on servers in the European Union. It counts the pages you open and the links and buttons you click, which tells us what people read and what they ignore. We turned session replay off, so nothing here records your visit for us to watch back afterwards.

It doesn't ask who you are. We don't use it to build an advertising profile, we don't sell what it collects, and none of our apps' account data is joined to it.

It sets no cookies. What it needs to hold a single visit together lives in your tab's own storage and is gone the moment you close the tab, so we can see that someone read three pages in one sitting but we cannot tell that you came back a week later. Block the script with an extension and the site behaves exactly the same, because nothing here needs it.

Our apps and our other sites are counted separately, and goldenberry.so, our contracting side, has its own PostHog project that shares nothing with this one.

AI features

Some of our products use third-party AI providers to power features, for example the sorting and drafting help in Clementine or the assistant in MakeFlow. When you use those features, the relevant content is sent to the provider to generate the result. We don't allow providers to use your content to train their models where that control is available.

Third-party services

We rely on service providers for hosting, storage, email, analytics, and payments. They process data on our behalf under their own privacy commitments. Where an app connects to an outside service on your behalf, for example Clementine talking to your Google account, it only does so once you connect that account and ask it to.

Where your data lives

Our services run on cloud infrastructure that may store data outside your country. Wherever it lives, it gets the same protections described in this policy, and transfers rely on the safeguards required by the law that applies to you.

Deleting your account and data

We keep your data while you use the product, and you can leave whenever you want. Where an app has accounts, you can delete your account from inside the app's settings. If you can't find it, or you'd rather just ask a human, emailhello@goldenberry.so from the address on the account. Either way we delete your personal data within 30 days, except where we're legally required to keep it longer. Deleting the app from your device does not by itself delete your account.

Children

Our sites and apps are not directed at children under 13 (or the equivalent minimum age where you live), and we don't knowingly collect personal data from them. If you believe a child has given us data, email us and we'll delete it.

Security

Data is encrypted in transit, access to production systems is limited to the people who need it, and we don't keep data we don't use. No system is unbreakable, but if a breach ever affects your personal data, we'll tell you what happened and what we're doing about it.

App stores

If you install our apps through the Apple App Store or Google Play, those stores also process some data (downloads, purchases, crash reports) under their own privacy policies, which are separate from this one.

Your rights

You can ask us for a copy of your data, ask us to correct it, or ask us to delete it. Emailhello@goldenberry.so and we'll sort it out. If you're in the EU or EEA, these are your GDPR rights, and you can also complain to your local data protection authority, though we'd rather you talk to us first.

Changes

If this policy changes in a way that matters, we'll update the date at the top and note the change in the products affected.